Customer Reviews

Based on 21 reviews
  1. Hariom Singh

    मेरी माता जी के घुटने की सर्जरी के बाद बेहद उपयोगी साबित रहा . गर्म मोड से सूजन कम हुई और ठंडे मोड से दर्द में आराम मिला.

  2. SHYAM

    Microwave me garm krne par gel soft rehta and heat adequate rehti hai. karib 2-30 me muscle me relaxation mil jata hai

  3. Suraj Chand

    Really helpful and easy to use. Can be used as cold and hot. Good quality

  4. Saurav Yadav

    It’s a good product for cold therapy, you just put it in 1-2 hours in freezer and enjoy cold therapy

  5. Raj Kumar

    Very Useful Item

  6. Ratna kushwaha

    Easy to use, 10 to 15 min of temperature, helps in pain, good price

  7. Shailendra Sahu

    Received 1 gel pack and 1 black covers

  8. Urooj usmani

    Undoubtedly a value for money product. It’s so useful..its a must buy for pain management

  9. SHYAMA CHARAN

    Durable and handy, good for the microwave, very easy to use

  10. Mukul Kansal

    This is very good and though I have used it only frozen (not hot) and it works. It comes with 1 cover, which are very handy since the pack itself.
    Delivered on time and as per expectation. Highly recommended.

  11. Khalid sidd

    I bought this product for my minor sprains and injuries, and it works well. I am satisfied with it. Both icing and the heating bit.

  12. Chetan Bhardwaj

    QUALITY IS EXCELLENT. CHEAP PRICE BUY WITHOUT ANY DOUBT

  13. Anita

    Cold therapy stays cool for over 30 minutes—just wrap it in a cloth and it works like a charm to reduce inflammation.

  14. Sanjay Singh

    The size is excellent—it covers a large area and the soft gel conforms nicely to curves.

  15. Govind Lal Gupta

    Quality feels premium, and so far, no leaks or weaknesses in the seams. Highly recommended for post‑surgery recovery, neck/back relief, or general aches.

  16. Mohit kumar

    The gel pack itself holds temperature well and offers real relief.

  17. Chander Mohan

    The gel is pliable and soft, adapting well to the body, even at a large size.

  18. Rishabh Talwar

    for heat therapy, microwave at low heat in 30‑second bursts; always test the temperature before applying to the skin.

  19. Dhananjay

    Good relief for inflammation & muscle stiffness

  20. Sanjay Singh

    XL size is flexible, conforms well for using in all therapy….

  21. Sakshi Sharma

    Soft gel is pleasant; the sleeve may be tight for some

Overview

We strive to ensure customer satisfaction. If you are not happy with your purchase, you may request a replacement based on the following policy:

Replacements

  • Items are eligible for replacement within 7 days of delivery.
  • Products must be unused, in their original packaging, and with all tags intact.
  • Replacements will only be issued for items that are damaged, defective, or incorrectly shipped.

Non-Replaceable Items

Customized products, gift cards, and clearance items are not eligible for replacement.

How to Request a Replacement

  • Log in to your account and go to the My Orders section.
  • Select the product and click on Request Replacement.
  • Follow the instructions provided.

For further assistance, contact us at [email protected].

Cyson Dual Action Hot & Cold Therapy Pack

Finding quick and natural relief from the pain that you experience every day shouldn't be difficult. Cyson Dual Action Hot & Cold Therapy Pack was designed to offer an effective and comfortable experience at home - regardless of whether you're suffering from muscles that are sore muscles, stiffness, swelling, or even an injury that's unexpected injury. Its premium construction and long-lasting temperature retention make this pack will become your preferred friend for both cold and hot therapy.

A Smarter Way to Relieve Pain Naturally

The thing that makes this pack distinguish itself is its flexibility. Instead of purchasing different cold and hot packs, Cyson offers a multi-purpose solution that performs well with both. Flexible and advanced, the gel remains flexible, even frozen, which allows the package to fit comfortably over every part of your body. The laminated, soft-touch exterior provides ease of use, and the movable wrap provides hands-free comfort -ideal for use at the office or at home and even for travel.

Key Benefits
  • A powerful dual therapy to treat muscle stiffness as well as spasms, swelling and inflammation
  • Gel technology that is flexible and conforms to the body
  • A soft, sturdy design that is soft on the skin
  • Reusable, non-toxic, and eco-friendly
  • It is suitable for many body parts such as the shoulder, back, nec,k and arms. Knees, shoulders, and many more
How to Use the Pack
To help with Hot Therapy (Great for tight and stiff muscles)

Warm the wrap in your Microwave for 45 seconds or place it into boiling water for 5–7 minutes. After it has hot, wrap the pack and then apply it to the area that is affected area. The warm, soothing warmth helps ease muscle tension and boosts blood circulation. It also provides relief from cramps, spasms and general discomfort.

To use for Cold Therapy (Ideal for swelling and injury)

It is recommended to freeze the Cyson Hot and cold Therapy pack for a minimum of two hours. Incorporate it into the wrap, and then apply it to the injured or affected area. It helps reduce inflammation, soothes the pain, and reduces swelling due to sprains, bruises, strains, or injuries from sports.

TIP: Always use the wrap to ensure a safe and secure use.

Who Can Use It?

This therapy kit is great for:

  • Workers in the office who have back or neck stiffness
  • Patients suffering from arthritis, joint pain, or other pain.
  • Fitness enthusiasts and athletes
  • Patients recovering from sprains, strains or injuries from sports
  • Seniors needing gentle, regular pain relief
  • If you are looking for a natural method to ease aches and pains without prescription medication

When you keep using it regularly, the product becomes a vital element of your daily program.

Frequently Asked Questions
What is the Cyson Dual Action Therapy Pack used for?

It can be used as hot therapy to relax stiff muscles and improve blood flow, or as cold therapy to reduce swelling, inflammation, and pain.

How do I use it for cold therapy?

Place the pack in the freezer for 20–30 minutes, then wrap it in a cloth and apply to the affected area for 10–15 minutes.

How do I use it for hot therapy?

Heat the pack in boiling water 5–7 minutes or Microwave for 45 seconds (follow product instructions), wrap in a cloth, and apply for 10–15 minutes.

What conditions can it help with?

It may help with muscle strains, sprains, back or neck pain, sports injuries, knee and shoulder pain, headaches, and post-workout soreness.

Is it reusable?

Yes — the gel pack is durable and designed for repeated hot and cold use.

Can I apply it directly on skin?

No. Always wrap it in a towel or cloth to avoid burns or frostbite.

Is it safe for children or elderly people?

Yes, when used carefully and supervised. Avoid overheating and do not apply for long periods.

How long should I use it each time?

Use for 10–15 minutes at a time, with breaks between applications.

Can pregnant women use it?

Consult a doctor before use during pregnancy.

Can I use it after surgery or serious injury?

Use only after consulting your doctor or physiotherapist.

Will it leak or burst?

The pack is made with strong, leak-resistant material, but do not puncture, overheat, or sit directly on it.

Does it replace medical treatment?

No — it provides supportive relief but does not replace professional medical care.